Lucky Vegas casino is a site that launched in 2020. With more than 2,500 casino games, a VIP programme, tournament prizes, and reliable banking options, does www.luckyvegas.com have what it takes to compete with the best online casino sites in New Zealand? Read on to find out all about my experience on the site in this review.
There are more than 2,500 games available at Lucky Vegas casino. This includes thousands of slots from one of my favourite software providers, NetEnt, a stacked selection of table games, live casino options, keno, and scratch cards. I like that some of these games have demo versions, which I was able to try for free before playing with real money. I also found a few new titles on the site, including Animalia and Fugly Pets.
Slot Games at Lucky Vegas Casino
Most of the games at Lucky Vegas are online slot machines, just as I expected. The selection includes three-reel classics and modern video slots that come with different themes and exciting bonus features. I was able to access popular Lucky Vegas casino slots like Infinity Hero, Big Bass Splash, and 40 Golden Coins which I found interesting to play.
I’m a fan of progressive jackpot games, but I only found a few titles scattered around with no category for these games. While I didn’t see any games from the WowPot and Mega Moolah series, I was glad to play games like Primate King, 777 Strike, and Age of the Gods: God of Storms. I appreciate that Lucky Vegas displays the current jackpot prizes for their progressive jackpot slots which makes it a little easier to identify the games.
Here are some of the slots I recommend you try at Lucky Vegas:
The table games selection at Lucky Vegas casino is one of the least impressive I have seen online. I counted a little over 50 virtual table games, but I like that I could play all major table and card game types on the site. Not only could I access Lucky Vegas roulette games like European Roulette Pro, but I also played Lucky Vegas blackjack, baccarat, and poker. However, I found that these games were jumbled up together with live table games which made it difficult to distinguish between the two.
The live casino hub at Lucky Vegas makes up for this shortcoming by offering 100 live dealer games from Evolution, Ezugi, Playtech, Pragmatic Play, and other top providers. I found a variety of live tables for blackjack, roulette, baccarat, and poker, as well as live game shows like Dream Catcher and Monopoly Big Baller.
Here are some other table and card games to check out at Lucky Vegas casino:
Blackjack Surrender
No Commission Baccarat
Multifire Roulette
Casino Hold’em
Sweet Bonanza Candyland
Lucky Vegas Casino – Mobile Service
Lucky Vegas offers an impressive mobile casino experience. Lucky Vegas is a fully mobile-optimized site that allows me to access my favourite casino games on the go. While some of the slot games loaded a little slowly on my mobile browser, I had access to the full range of games on the site.
Mobile Compatibility
The Lucky Vegas platform is accessible via any modern mobile device that runs on any of these operating systems:
Windows
✅
Android
✅
iOS
✅
Lucky Vegas Casino - App
There is no Lucky Vegas casino app to download and that’s just fine as the casino works well on iOS and Android mobile devices. This is thanks to HTML5 which the site is built with. In addition to the games, I was able to use my Lucky Vegas casino login credentials to access the site and use other features of the casino from my mobile browser, including bonuses, banking methods, and support options.
Lucky Vegas Casino – Software
Lucky Vegas casino partners with a little over 10 casino software providers. While this is less than what other casinos offer, I was pleased to see games from top names like Pragmatic Play, Evolution, and Playtech. Below, I have listed the best providers partnering with Lucky Vegas and some of their top games you can play:
Lucky Vegas casino offers a decent selection of casino bonuses, from a welcome offer to monthly rewards, and tournaments. In this section of my Lucky Vegas casino review, I will take a closer look at some of the Lucky Vegas casino bonus offers available to New Zealand players.
The welcome bonus at Lucky Vegas casino is a 100% match up of up to $100 and 25 free spins on Book of Dead. I was able to claim this bonus after making a minimum deposit of $10.
Here are some key terms and conditions (T&Cs) associated with this Lucky Vegas casino welcome offer:
This is not the biggest welcome bonus I have come across online in New Zealand, but I like that the minimum deposit is quite low. However, the wagering requirements are far from impressive as I had to wager both my deposit and the bonus 30 times. I also found the wagering requirements for the Lucky Vegas free spins winnings to be too steep which can be a major turn-off for many players. Regardless, I like that the cost per spin for the free spins bonus is $0.10.
Note: Further T&Cs apply. Please read them in full before accepting any promotional offer.
Lucky Vegas Casino – Loyalty Bonus
Lucky Vegas does not have a loyalty rewards programme, but you can get some exclusive Lucky Vegas casino rewards. Each month, you will receive an email with new offers, which is the casino’s way of thanking you for being a loyal member. There isn’t much information available about what type of rewards you get, but I was glad to know that Lucky Vegas offers such a service.
Note: Further T&Cs apply to the offers you receive.
Lucky Vegas Casino – VIP Programme
Unfortunately, I did not find a VIP programme at Lucky Vegas casino. I recommend you take advantage of the casino’s loyalty rewards scheme and other promotional offers.
Lucky Vegas has a decent range of casino payment methods that support deposits and withdrawals. While the banking options on the site are not as wide as those on other sites I have reviewed, I appreciate that Lucky Vegas offers a mix of e-wallets, prepaid vouchers, mobile payment solutions, and debit/credit cards. Lucky Vegas casino withdrawal time varies from one payment method to another but I was able to get my winnings within a few days.
Below are the approved banking methods available to New Zealand players:
Note: The minimum deposit is $10 and withdrawals take one to five days to reach your account.
Customer Support
The customer service at Lucky Vegas casino is among the least impressive I have come across. While the casino claims to offer live chat support, the only Lucky Vegas casino contact point I found was email support. This is odd as even new online casinos provide live chat support to players. In this part of my Lucky Vegas casino review, I will walk you through the quality of support I received on the site.
How to Make Contact
The home page makes mention of 24-hour support by live chat, but the only way to get in touch with the support team at Lucky Vegas is via email. You can contact the team by sending an email to support@luckyvegas.com.
Additional Support
I was surprised to find that Lucky Vegas does not have an FAQ page like most other sites do. However, the casino offers additional support via its responsible gambling service. Not only could I set deposit and time limits on my account, but I was also able to take a self-assessment test to check if my gambling was starting to become an issue. There is also a self-exclusion tool on the site and the casino partners with gambling charities like Gamblers Anonymous, GamCare, and Gambling Therapy that provide anonymous support to players struggling with problem gambling.
Resolving Your Queries
When I contacted the support team via email, I got a response after 24 hours. I was impressed with their response time as email support typically takes at least 48 hours to get a response from most casinos.
Casino New Zealand – Safe & Legal
When reviewing gaming sites, I only recommend safe online casinos. In this section, I will discuss the licensing status, legality, and safety of this site.
100% Legal: Lucky Vegas is owned and operated by SkillOnNet Ltd, a company registered in Malta.
100% Safe: The casino is 100% safe and uses the latest security standard – the 128-bit SSL encryption – to keep players’ data and financial transactions secure.
100% Fair: Lucky Vegas and its games are independently tested by eCOGRA, which makes sure the games operate 100% fairly.
100% Legit: Lucky Vegas casino NZ and its operator are both licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/171/2009/01.
Lucky Vegas casino is a great site for anyone looking for a variety of slots to play. You have access to over 2,000 games, most of which are online slot machines from some of the best slot makers in the industry. The virtual table game selection is quite limited, but the casino makes up for this with a decent live casino. There is also a VIP programme and loyalty rewards available to players but the welcome bonus and customer support channels could be better. While Lucky Vegas casino lacks sports betting, I appreciate the fact that they offer a decent range of payment methods.
FAQ
Is it safe to play at Lucky Vegas?
Yes. The site and its operator are registered in Malta and hold a valid gaming licence from the Malta Gaming Authority which makes Lucky Vegas 100% legal for NZ players to join.
What bonus can I claim at Lucky Vegas?
Once you join the site and make the required deposit, you will receive a 100% match bonus of up to $100 and 25 free spins (T&Cs apply).
How do I claim my bonus at Lucky Vegas?
To claim the welcome bonus at Lucky Vegas, you need to create an account. Once you have set up an account, deposit at least $10 and the casino will match your deposit by 100% up to $100. You will also receive 25 free spins to play Book of Dead.
How can I withdraw funds from Lucky Vegas?
You can withdraw your funds using e-wallets, prepaid vouchers, mobile banking solutions, and debit/credit cards. Simply visit the banking page, choose your preferred banking method, enter your desired withdrawal amount, and authorize the withdrawal.
Daniel Chapman is our Editor-in-Chief. A man of many talents, he has been with OCNZ for the past three years. He graduated from the University of Waikato with a Master of Arts degree, so he knows what he is doing when it comes to ensuring that all of the content we publish is epic.
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Daniel Chapman is our Editor-in-Chief. A man of many talents, he has been with OCNZ for the past three years. He graduated from the University of Waikato with a Master of Arts degree, so he knows what he is doing when it comes to ensuring that all of the content we publish is epic.