Today's review will be looking at Captain Cooks Casino, a Microgaming-powered online casino available for Kiwi players. I'll be looking at the casino's selection of games, promotions, and banking services, among other key criteria. By the end of this Captain Cooks casino review, we'll be able to determine if www.captaincookcasino.com offers enough to call it the best online casino in New Zealand.
Captain Cooks is one of the smaller online casinos in New Zealand, offering a modest portfolio of around 700 casino games. This can be easily explained by the fact that Captain Cooks Casino NZ is an exclusive Microgaming casino, which means no other software developers contribute to the casino's game portfolio.
If you're looking for a massive Kiwi online casino, Captain Cooks Casino might disappoint with its smaller game library. However, I would suggest not dismissing it immediately because their pokies and casino games are some of the best in New Zealand.
Slot Games at Captain Cooks Casino
Most of the game library consists of various online pokies, also known as slot machines. Although they're all provided by the same game studio, you can still find a lot of variety here. This is because Microgaming works with multiple smaller, independent game studios that create games under the Microgaming brand. Microgaming is also famous for its pokies, which have the biggest jackpots in the world, the best branded pokies, and high-quality slots with unique themes and fun bonus rounds.
Here are some of the best Microgaming pokies that caught my eye at Captain Cooks:
Avalon™
Lara Croft: Temples and Tombs™
Game of Thrones 15 Lines™
Jurassic World™
Thunderstruck II™
Table Games
Although pokies are the games most players look for, it's important for an online casino to offer other games as well. Table games are the second-most popular casino games, and there's a good selection of these titles at Captain Cooks. You can find all the popular card and table games like roulette, blackjack, baccarat, and video poker here. Besides the traditional version of each one, you can also explore various unique variants developed by Microgaming. Some of these can also be played on the live gaming platform with a real dealer, so you can choose between two completely different ways to experience these fun games.
Here are some of the best titles in the table games section that you might want to check out:
Vegas Strip Blackjack
Aces and Faces Power Poker
Auto Roulette
American Roulette
Atlantic City Blackjack Gold
Captain Cooks Casino – Mobile Service
Next, let's talk about Captain Cooks Casino mobile and how to login on your smartphone or tablet. Captain Cooks provides a mobile casino service, which provides access to nearly the entire game portfolio. Except for a few older titles which use Flash technology, all the pokies and casino games can be accessed on the mobile site. Playing on mobile is similar to playing on desktop, except for the smaller screen size and adapted interface. You can enter the casino's URL on your mobile browser, enter your username and password, and log in to your account.
Mobile Compatibility
Despite the somewhat outdated design of the website and the traditional feel it has, the website uses HTML5 technology, which is why it's automatically compatible with any mobile device with one of the following operating systems:
Windows
✅
Android
✅
iOS
✅
Captain Cooks Casino - App
As mentioned above, playing at Captain Cooks on mobile is very straightforward. You can play without downloading an app, avoiding taking up extra storage on your device.
Captain Cooks Casino – Software
An online casino's software is the game developer or studio responsible for creating the games offered at the casino. The software developers a casino chooses to partner with tell me a lot about the quality of its games, but in this case, there's only one game studio. On the bright side, Microgaming is an undisputed leader and pioneer in the online casino world. Besides being known for some of the biggest jackpots and best online pokies in New Zealand, they also have some of the most impressive titles in terms of game graphics, sounds, themes, and bonus features.
Microgaming: 10,000 Wishes™, Game of Thrones 243 Ways™, Jurassic World™
Captain Cooks Casino – Bonus
The casino bonuses offered at Captain Cooks are some of the biggest reasons for the platform's popularity in New Zealand. One of the best bonuses at the moment is the welcome offer, although other promotional offers are available occasionally. Before we discuss the bonuses available here, remember that they are subject to terms and conditions. These can also change at any time, so it's important to check the casino's website for the latest information, including T&Cs.
The Casino Cooks Casino free spins offer is one of the most interesting welcome bonuses you can get at an online casino in New Zealand.
Although there isn't a Captain Cooks Casino no deposit offer at the moment, you can get your hands on 100 Bonus Spins to get 100 chances at winning the jackpot in the famous Mega Money Wheel. In other words, you'll get 100 chances at winning a million-dollar jackpot for a minimum deposit of $10.
Minimum Deposit: $10
Maximum Bonus: 100 Spins
Wagering Requirement: 200x
With such a massive bonus up for grabs, you might wonder, 'is Captain Cooks casino legit?' The answer is yes, it's all legit, but subject to some very important terms and conditions. In addition to the high wagering requirements of the bonus, you should also be aware of other terms, including a predetermined spin value and bonus expiry date.
In addition to this, Captain Cooks offers match bonuses on your second, third, fourth, and fifth deposits, as follows:
Second deposit bonus: 100% match bonus up to $100
Third deposit bonus: 50% up to $150
Fourth deposit bonus: 25% up to $125
Fifth deposit bonus: 100% up to $100
Note: Further T&Cs apply. Please read them in full before accepting any promotional offer.
Captain Cooks Casino – Loyalty Bonus
The loyalty programme at Captain Cooks is called Reward Riches, where every deposit you make counts towards crossing levels and getting even more exciting rewards! There are four levels in this rewards scheme and the most active players get the best rewards. A freebie is available every day, so don't forget to check in and collect your reward!
Note: Further T&Cs apply to the offers you receive.
Captain Cooks Casino – VIP Programme
Captain Cooks is one of nearly 30 casinos affiliated with the Casino Rewards programme. This is a third-party VIP programme available to members from casinos affiliated with this programme, which means the Captain Cooks casino rewards aren't exclusive to members of this specific casino only.
Like most VIP rewards, these are reserved for more active players, also known as high rollers. So, if you're more of a casual player, I think it will be very difficult to reap any real rewards here. Nevertheless, if you manage to advance to any of the VIP levels, you'll be able to claim some interesting rewards like cash bonuses, prize draws, weekly promotions, and VIP jackpots.
Before creating an account at an online casino, I always suggest checking what options are offered for payments. Without secure and reliable banking options for your deposits and withdrawals, you won't have a smooth gaming experience, especially when it's time to withdraw any winnings.
Below, I've summarised the most popular banking options supported by Captain Cooks Casino.
Note: More information about the Captain Cooks Casino payment methods can be found in the payments section or the FAQ page on the casino's website. It should also be noted that withdrawals are processed within one to three business days for most banking options, although direct bank transfers may take up to 10 days in some cases. Deposits are always transferred instantly.
Customer Support
The final criterion on my casino checklist is reliable Customer Support. Although it's unlikely that you'll need to contact the casino team if you sign up here, it's important to know that proper assistance will be available if you ever need it.
I created my own Captain Cooks account to test the casino's Customer Support services, including ways to contact them and the average waiting time to get a response.
How to Make Contact
I found that the easiest way to make contact at this casino is to send an email to the team. They usually aim to respond to your query within 48 hours. A live chat option is available online 24/7, but response times can be slow.
Additional Support
I recommend reading the FAQ page for additional information or support, which proved very helpful. Here, you can find detailed information about your account, how to register, payment limits and methods, bonuses, and responsible gambling information.
Resolving Your Queries
Whether you contact the Captain Cooks casino team via email or live chat, you should be able to resolve your issue or query easily. The team is highly professional and friendly, making it easy to chat with them about any casino-related queries.
Casino New Zealand – Safe & Legal
There are various security features and legal information which prove that Captain Cooks is one of the safe online casinos in New Zealand.
However, to put your mind at ease if you're considering creating an account here, let's look at these in further detail:
100% Legal: Captain Cooks is licensed by the Kahnawake Gaming Commission, which allows it to operate legally as an offshore casino in New Zealand. As long as you're over 18 years old, you can legally play games here.
100% Safe: The Captain Cooks website is protected by SSL security and data encryption to ensure the safety of your information and finances.
100% Fair: The casino's games and RNG are independently tested and approved by eCOGRA, ensuring 100% random results that the casino can't manipulate.
100% Legit: With a Kahnawake Gaming Commission licence and eCOGRA approval, you can rest assured that this casino is legitimate.
While Captain Cooks doesn’t make the best first impression with its traditional style and somewhat outdated interface, there's much more than meets the eye here. It's one of the casinos that players might be too quick to dismiss initially, but once you start exploring what the casino offers, you're likely to stick around for a while. The main downsides of this casino are the limited game portfolio and the fact that just one software provider is partnered with it. However, it's also a legitimate, licensed, and safe gambling platform with one of the biggest welcome offers. So, I recommend visiting the Captain if you're looking for a new gambling destination.
FAQ
Is it safe to play at Captain Cooks?
Yes. You can rest assured that the casinos reviewed and recommended here are safe to play at. Captain Cooks is licensed and regulated by an appropriate gambling body, and it's also equipped with SSL data encryption to ensure the platform's safety. Finally, you can trust that the games are fair because the casino has earned the eCOGRA seal of approval.
What bonus can I claim at Captain Cooks?
One of the bonuses you can claim at Captain Cooks Casino right now is the Welcome Bonus, giving you 100 Bonus Spins on Mega Money Wheel when you sign up and deposit a minimum of $10. Other terms and conditions apply.
How do I claim my bonus at Captain Cooks?
To claim your bonus at Captain Cooks, you must first create your casino account. Next, deposit at least $10 in your account and activate the bonus to get your Bonus Spins. Remember to read the full terms and conditions first.
How can I withdraw funds from Captain Cooks?
These are the options that will be available to you when you want to withdraw funds from your Captain Cooks account. Remember, the minimum withdrawal amount is $50, and you'll need to allow between one and three business days for your request to be processed.
Daniel Chapman is our Editor-in-Chief. A man of many talents, he has been with OCNZ for the past three years. He graduated from the University of Waikato with a Master of Arts degree, so he knows what he is doing when it comes to ensuring that all of the content we publish is epic.
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Daniel Chapman is our Editor-in-Chief. A man of many talents, he has been with OCNZ for the past three years. He graduated from the University of Waikato with a Master of Arts degree, so he knows what he is doing when it comes to ensuring that all of the content we publish is epic.